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Privacy Policy

Last updated: 21 November 2022

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

What type of information do we collect?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors’ personal information?

We are committed to protecting the confidentiality and security of the information that you provide to us and we put in place appropriate technical, physical, and organisational security measures to protect against any unauthorised access or damage to, or disclosure or accidental loss of, your information.

We will not share your information other than as provided for in this Privacy Policy, however, your information may also be disclosed when we believe in good faith that the disclosure is:

  • required by law; or,
  • to protect the safety of our employees, the public or group property; or,
  • required to comply with a judicial proceeding, court order, or legal process; or,
  • in the event of a merger, asset sale, or other related transaction; or,
  • for the prevention or detection of crime (including fraud).

You should be aware that communications over the internet, such as emails, are not secure unless they have been encrypted. Wherever possible, the Company uses encryption, however, we cannot guarantee the security of your information absolutely and you acknowledge that we may be subject to breaches of security through no fault of our own.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@valaiswealthmanagement.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.